The Care Quality Commission (CQC) said today that the recruitment and retention of high quality staff is key to turning around failing care homes.
The report states that; “While establishing a more stable staff foundation was important, tightening recruitment processes helped make sure that new staff coming in were suitable, and improved induction policies led to staff being better prepared.”
We would add that this is equally important to care homes that aren’t failing CQC assessments. Recruiting and retaining the right people with the right values is key to preventing shortcomings too.
Here’s a link to the statement in today’s Care Home Professional magazine.